According to the apple community this is a quick fix.Before you made those step.make sure you have internet and this is no a simple answer like Yes I have,better get back to your modem router and switcher and power reset everything starting from 1-modem,2-router and last but no less 3-switcher in case u have it,and i almost forgot after this process it is ready the apple tv for the reset
Welcome to the Apple Community.
Unfortunately, a number of users appear to have encountered this problem. Some of these users have reported that the problem just disappears the following day or shortly after. Other users have found various other solutions to this problem.
Firstly, are you receiving any date and time errors when you turn on your Apple TV?
Check that you are properly connected to the Internet, by ensuring that you have a proper IP address and not one starting with 169. Also check that your location for the iTunes Store is set correctly, if so you might try changing it and then changing it back.
If the problem persists try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router, or if this doesn't work you might like to try a restore.
https://discussions.apple.com/thread/4195959?tstart=0
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