The factory reset is very easy,following the next few step
step 1-locate the volume control bottom at its left side and the power bottom on its top
step 2-press volume down + power while it is turning off
step3-keep pressing same bottom until you see how it will turn it on
step4-wait to see the following message in the screen,refer to pic above and below to be familiar
step 2-press volume down + power while it is turning off
step3-keep pressing same bottom until you see how it will turn it on
step4-wait to see the following message in the screen,refer to pic above and below to be familiar
step5-read it and then press power if agree
step 6-read the next message and then press power again
step7-follow the introduction new setting for your new LG-MS840 from Metropcs
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